Privacy Policy

Last updated: June 22, 2026

1. Information We Collect

When you use SpicyChat Australia, we may collect:

  • Account Information: Email address, username, and account preferences when you register.
  • Chat Data: Conversation content with AI characters, stored securely to provide the service.
  • Usage Data: Feature usage, interaction patterns, and platform analytics to improve our service.
  • Payment Information: Processed securely through third-party payment providers. We do not store credit card details.

2. How We Use Your Data

Your data is used solely to provide and improve our AI companion service. This includes:

  • Enabling AI characters to maintain conversation context and memory.
  • Processing subscriptions and payments.
  • Improving AI response quality and platform performance.
  • Sending service-related communications (account updates, security alerts).

3. Data Storage and Security

All conversation data is encrypted end-to-end and stored on secure Australian servers. We implement industry-standard security measures including AES-256 encryption for data at rest and TLS 1.3 for data in transit. Access to personal data is strictly limited to essential personnel.

4. Data Sharing

We do not sell, trade, or share your personal data with third parties for marketing purposes. Data may be shared only:

  • With payment processors to complete transactions.
  • As required by Australian law or legal process.
  • With your explicit consent.

5. Your Rights

Under Australian privacy laws, you have the right to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your account and associated data.
  • Export your chat history and data.
  • Withdraw consent for data processing.

To exercise these rights, contact us at support@spicychat.com.au.

6. Cookies

We use essential cookies for authentication and security. Analytics cookies help us understand platform usage patterns. You can manage cookie preferences through your browser settings.

7. Contact Us

For privacy-related inquiries, contact our support team at support@spicychat.com.au.

SpicyChat Australia complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).