How Can We Help?
Find answers, get support, and learn how to stay safe on SpicyChat Australia.
SpicyChat Australia is an AI companion chat platform where you can create and chat with AI characters. We offer romantic, casual, anime-style, and adult AI companions for Australian users.
Yes! We offer a free tier with 50 chats per day. Premium ($9.99/mo) and Ultra ($19.99/mo) plans unlock unlimited chats and advanced features.
Simply visit our chat app or browse characters to start chatting immediately. No account required for basic access.
Click "Log In" in the navigation menu, then select "Create one free." You can sign up with your email or Google account.
Go to Settings in the app, scroll to the bottom, and click "Delete Account." This will permanently remove all your data.
Yes, go to Settings > Account to update your email address. You'll need to verify the new email.
Visit our pricing page to compare plans and upgrade. Changes take effect immediately.
Go to Settings > Billing and click "Cancel Subscription." You'll keep access until the end of your billing period.
We offer a 7-day money-back guarantee for new subscriptions. Contact support for a refund.
Yes. All conversations are encrypted end-to-end. We never share your data with third parties and comply with Australian privacy laws.
We require users to confirm they are 18+ during signup. NSFW content is restricted to verified Ultra subscribers only.
Use the contact form below or email support@spicychat.com.au. We respond within 24 hours.
SpicyChat works on Chrome, Firefox, Safari, and Edge (latest versions). Mobile browsers are fully supported.
Check your internet connection and try refreshing the page. If issues persist, clear your browser cache or try a different browser.
An internet connection is required to chat with our AI characters. However, you can browse character profiles offline if they've loaded.
Contact Support
Need more help? Send us a message and we'll get back to you within 24 hours. You can also check our pricing, privacy policy, or browse characters.
Safety Guidelines
We're committed to maintaining a safe, respectful environment. These guidelines apply to all AI interactions on our platform.
Age Requirement
You must be 18 years or older to use SpicyChat Australia. Age verification is required for NSFW content access.
Respectful Interaction
Treat AI characters and other users with respect. Harassment, hate speech, and abusive behavior are not tolerated.
Privacy Protection
Never share personal information like your address, phone number, or financial details in chats.
Content Boundaries
You control your experience. Use content filters and settings to customize what you're comfortable seeing.
Report Concerns
If you encounter anything concerning, use the report feature or contact our support team immediately.
Healthy Usage
AI companions are designed for entertainment. Maintain real-world relationships and seek professional help when needed.